At Chloe Battle Zone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how you can control it, and how you can opt out of certain uses.

1. Information We Collect

We collect information that helps us provide and improve our services. This may include:

  • Your name, email address, and phone number

  • Shipping and billing information

  • Service history 

  • Website usage data 

  • Communication preferences

2. How We Use Your Information

We use your data to:

  • Process service orders and payments

  • Communicate updates and confirmations

  • Provide technical support and respond to inquiries

  • Improve website performance and user experience

  • Send promotional emails (only with your consent)

3. Cookies and Tracking

We use cookies and similar technologies to:

  • Personalize your browsing experience

  • Track usage patterns to improve functionality

  • Save your preferences across sessions

Opt-Out of Cookies:

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some features of the website.

4. Marketing Communications

If you’ve signed up to receive marketing messages, we may send occasional emails or SMS updates.

Opt-Out of Marketing:

  • Email: Click the Unsubscribe link at the bottom of any marketing email.

  • SMS: Reply STOP to any promotional message you receive.

  • Direct Request: Contact us directly at[email protected] with a request to opt out of all non-essential communications.

Please note that even if you opt out of marketing, we may still send you service-related or transactional emails.

5. Access, Update, or Delete Your Data

You have the right to:

  • Request a copy of the personal data we hold about you

  • Correct any inaccurate or outdated information

  • Request deletion of your personal data

To make any of these requests, email us at [email protected].

6. Data Security

We take all reasonable steps to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. Our systems use encryption, secure storage, and regular monitoring.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After that, we securely delete or anonymize your data.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new Last Updated date. Continued use of our website or services indicates acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].